Privacy Policy

Effective Date: 25-Dec-2024

At Kawkab Group, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") designed for managing services related to customer relationship management, doctor visits, and location tracking.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the App.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

a. Personal Data

We may collect personal information that can be used to identify you, including but not limited to:

b. Location Data

We collect real-time location data from your device to enable the core functionalities of the App, including:

This data is collected via GPS, Wi-Fi, and network location services while the App is in use or in the background (if enabled by you).

c. Usage Data

We collect information about how the App is accessed and used, such as:

2. How We Use Your Information

We use the collected data for the following purposes:

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties under any circumstances.

4. Data Security

We are committed to protecting your data and take reasonable measures to ensure that your personal information is secure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Location Data

The App collects location data to enable specific functionalities such as visit tracking. This data is stored securely and is only shared with authorized team members.

You can control location tracking through your device’s settings:

If you disable location tracking, certain features of the App may not function properly.

6. Data Retention

We retain your personal and location data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data by contacting us directly, as outlined below. Once the data is no longer needed, it will be deleted or anonymized.

7. User Rights

You have the right to access, correct, or delete your personal information. You can request a copy of your data, request changes to your data, or request that we delete your data from our systems. To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Links

Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

9. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, or if you want to exercise your privacy rights, please contact us at:

Shakhawan Khasro
Email: drmcrm92@gmail.com
Phone: +9647729791008